The way people talk is constantly evolving. SoDash currently covers more sources than any other tool on the market to make sure you are as connected with your customers as you can be.
SoDash can use its AI core to interpret incoming messages and select and deliver the appropriate pre-written response instantly. Ghostwritten responses allow you to engage with large amounts of social traffic easily without using huge amounts of resource.
Just under half of all customers who get in contact via social media expect a reply within 60mins. Whether used for customer service, marketing offers or even crisis management, auto responses allow you to respond instantly and effectively without adding pressure on valuable resources.
Our powerful filters allow you to set a number of search criteria giving you ultimate control over your social data and allowing you to see only information relevant to your brand, without wasting valuable time on unrelated social noise.
It's not the big social data that's smart - it's your ability to filter and interpret this data which makes it valuable. SoDash lets you do just that.
SoDash allows you to set-up email alerts for messages of interest, high/low levels of activity or even optional sound alerts should you want to run SoDash in the background.
SoDash generates a unique Twitter influence score allowing you to see who the most influential people to your brand are.
SoDash includes the option to export reports to .csv, excel and PDF format.
Our web dashboard lets you manage multiple accounts on social media and quickly switch between them.
SoDash lets you compose, edit and review messages and easily schedule posts to multiple social channels simultaneously.
SoDash includes various features to help your team work together effectively.
The perfect feature for events, that includes your company’s branding and automatically filters to only display positive and non-explicit content.
We are compatible with the first generation of social listening tools! SoDash Connect allows you to easily plug our data collection and our ground breaking machine-learning engine into your existing tools – bridging the information gap, making them (and you) smarter.
The next generation of social media monitoring demands more of your analytics, visualisation and reporting. We offer a specialist consultancy service that will help you maximise the potential of your data, providing the data-driven insights to enable your organisation to achieve its objectives.